Thank you for choosing M.O.M. Moment of MagicProducts. Our Shipping Policy outlines the terms and conditions related to the shipping and delivery of our products.
1. Order Processing:
1.1 Processing Time:
Orders are typically processed within 5-7 business days of receiving the order. Please note that processing times may vary during peak seasons or promotional periods.
1.2 Order Confirmation:
Upon placing an order, you will receive an email confirmation with details of your purchase. Please review the information carefully and contact us immediately if there are any discrepancies.
2. Shipping Methods:
2.1 Carrier:
We use reputable carriers to ensure the safe and timely delivery of our products. The carrier may vary depending on your location and the shipping method selected during checkout.
2.2 Shipping Options:
During the checkout process, you will have the option to choose from available shipping methods. The estimated delivery times and costs will be provided for each option.
3. Shipping Rates:
3.1 Rates:
Shipping rates are calculated based on the weight of your order and the shipping destination. The applicable rates will be displayed during the checkout process.
3.2 Free Shipping:
We may offer free shipping promotions on qualifying orders. Please refer to the specific promotion details for eligibility criteria.
4. International Shipping:
4.1 Customs and Duties:
For international orders, customs duties and taxes may apply. These charges are the responsibility of the recipient. Please check with your local customs office for more information.
4.2 Restrictions:
Some products may be restricted from international shipping due to regulations. Please review the product details and contact us if you have any questions.
5. Tracking:
5.1 Tracking Information:
Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status and location of your package.
5.2 Delivery Issues:
If you encounter any issues with the delivery of your order, please contact us immediately, and we will assist in resolving the issue with the carrier.
6. Undeliverable Packages:
If a package is deemed undeliverable and returned to us, we will contact you to arrange reshipment. Additional shipping charges may apply.
7. Contact Us:
If you have any questions or concerns regarding our Shipping Policy, please contact us at
Company Name: M.O.M. Moment of Magic ,
Address: H.I.G.-2/18, Sant Kabir Nagar, Opp.Jawahar Nagar, Nanakheda, Ujjain,
Mail: momcandle24@gmail.com
Phone Number: +91- 8827728787
